We're excited to announce that our Direct Messages feature is getting an upgrade to version 2.0! This enhancement will bring new features to elevate your experience. To ensure a smooth transition, we'll temporarily pause this feature starting on 9/23/2024. Thank you for your understanding - amazing upgrades are on the way! Stay tuned!
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Frequently Asked Questions
Category:
General
Question:
What are the different customer types?
Answer:
There are 4 different customer types: Guest, Basic, Premium, & VIP
You are considered a Guest User if you have NOT registered and have not created a free account.
Basic members are registered users with confirmed email addresses.
Premium members are registered, verified users who have added a payment method to their account
VIP members are members who pay a reoccurring monthly fee and gain the additional benefits listed below.
There are three options to pay for the VIP membership. A $39.95 option for a 30 day membership plus 150 credits free. Renews every 30 days until cancelled. A $99.95 option for a 3 month membership plus 450 credits free. Does not renew. A 179.95 option for a 6 month membership plus 900 credits free. Does not renew.
For a breakdown of the features available for each user type, see the image below:
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If you would like to send us your payment by mail, we accept money orders, cashier's checks, and personal checks. For safety and tracking purposes, we are unable to accept cash.
To purchase this product by mail, please download the Pay by Mail form below and complete the required information. Mailing instructions are included.
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You are currently using Safari version 9 (2015) or earlier, which will have problems with our players. We will no longer be supporting Safari version 9, please upgrade to Chrome, Edge or FireFox. If you have further questions please see Customer Support.
You are currently using Internet Explorer 11 (2013) or earlier, which will have problems with our players. We will no longer be supporting Explorer 11, please upgrade to Chrome, Edge or FireFox If you have further questions please see Customer Support
